Louisville Magazine

OCT 2014

Louisville Magazine is Louisville's city magazine, covering Louisville people, lifestyles, politics, sports, restaurants, entertainment and homes. Includes a monthly calendar of events.

Issue link: https://loumag.epubxp.com/i/388156

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Page 72 of 172

70 LOUISVILLE MAGAZINE 10.14 The Face of Easy Ban king "We will make banking easier than anyone else for our clients." And why is this so important? Because easy is a word that means our client's experience has been met or exceeded. It means their experience with us has been remarkably positive, simple and uncomplicated. It means we have made their life a little less confusing, and a lot more enjoyable. We knew that we were already doing this to a great degree. I can say this with great pride and confdence because in open conversations that's what our clients told us we do for them. In their words, this is a bank where everyone feels welcome, where people are actually happy to see them when they walk through the door — where they fnd mortgages that ft their life and experience online and mobile banking that's easy to navigate and simple to use. Our willingness to do the right things is making it easy for our clients every day. I see it as my job, my responsibility, to ensure that we make Republic Bank an even better, an even easier, place for our clients to do their banking. Republic Ban k SPECIAL ADVERTISING SECTION FACES OF GREATER LOUISVILLE

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